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Te Whare Rapuora

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Te Whare Rapuora entrance
Te Whare Rapuora entrance.
Kia ora! Welcome to Te Whare Rapuora (TWR). The kaupapa of the whare is to provide a safe, supportive environment for all whānau/families of all ethnicities. Te Whare Rapuora can provide a place for whānau/families and staff to relax and seek cultural support and advice.


Marae style communal sleeping (total 10 beds available), cooking, laundry, bathroom and shower facilities are available to use. Please supply your own toiletries and kai (food). Linen and towels are available if required. More information is available by calling the TWR team on 06 350 8210 or by reading the TWR brochure.


Access to TWR via the ramp at the front door, is available for all whānau and staff, 8.30am–4.30pm, Monday to Friday. For after-hours access, including weekends and public holidays, please ask hospital staff who will be able to seek assistance for you.
We thank you for your help in upholding the kaupapa of the whare and respecting people and property by:
  • removing footwear in the sleeping area
  • keeping TWR clean and tidy
  • letting staff know when repairs are needed
  • supervising children
  • keeping vehicles locked and valuable secured
  • placing only hospital linen in the laundry bags
  • ensuring the hospital campus is alcohol, drug and smokefree

Noho ora mai rā!

Our mahi/roles

Kia ora!
Our role is to provide advice and to support you and your whānau while you are receiving care and services at MidCentral.
Getting your feedback is helpful.
Please “Tell Us What You Think”. We also support hospital staff caring for you. Mauri ora! Our Pae Ora team visit the wards and can assist you with:
More information is available from our Pae Ora Whanau Care Team and Te Whare Rapuora brochures. 

Contact details

Physical address: Gate 1, Heretaunga Street, Palmerston North
Postal address: Private Bag 11036, Palmerston North 4442
Enquiries: (06) 350 8210
Whānau room: (06) 350 8331
​Document Format

Most documents are available in Acrobat (PDF) format. Some documents are also available in other formats (doc, xls, html etc.) or as a printed version (hard copy). Please note, due to cost, a different format or printed version may not be available.

To request a different format or printed version, please contact the Te Whatu Ora Health NZ - MidCentral Communications Unit.


Please tell us what you think of our services.

Send a message to a patient at a MidCentral facility.

General information about Palmerston North Hospital.