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Support & Advocacy Services

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Support and advocacy is a very important aspect of health in New Zealand.
Everyone using a health or disablity service has the protection of a Code of Rights. An independent Commissioner promotes these rights under a New Zealand law called the Health and Disability Commissioner Act 1994.
The Code of Health and Disability Services Consumers’ Rights 1996 specifies patients’ rights when receiving healthcare services. These are:
  • Right 1    Right to be treated with respect 
  • Right 2    Right to freedom from discrimination, coercion, harassment and exploitation
  • Right 3    Right to dignity and independence 
  • Right 4    Right to services of an appropriate standard
  • Right 5    Right to effective communication 
  • Right 6    Right to be fully informed 
  • Right 7    Right to make an informed choice and give informed consent 
  • Right 8    Right to support 
  • Right 9    Rights in respect of teaching or research 
  • Right 10  Right to complain

Further information may be obtained on the Health & Disability Commmissioner's website.

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