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General Patient Information

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General information for patients and visitors including interpreter services, patient advocacy, rights and responsibilities and smokefree policies.

Novel coronavirus (COVID-19) »

Information and updates about coronavirus in the MidCentral District Health Board region. ....

Visiting Hours »

Visiting hours and rules for MidCentral Health facilities. ....

Mahi Tahi Better Together »

Mahi Tahi Better Together is an initiative that acknowledges and recognises the important role loved ones have in the ongoing care of patients whether they are whānau, friends or caregivers. ....

Send a Message to a Patient »

Patient Message Service for inpatients staying at a MidCentral DHB facility. ....

Patient Advocacy Services »

If you want to make a complaint but are unsure how to go about it or would like support to do so, you can access free assistance from the Nationwide Health & Disability Advocacy Service. ....

Interpreter Services »

MidCentral Health have both spoken language and New Zealand Sign Language interpreting services available to any patients who may require assistance in communication. ....

Smokefree Sites »

MidCentral District Health Board (MDHB) is ‘Smokefree’. Smokefree means that smoking is not permitted in any MDHB's buildings, car parks or on grounds. ....

ACC Information »

The Accident Compensation Corporation (ACC) administers New Zealand accident compensation scheme, which provides personal injury cover for all New Zealand citizens, residents and temporary visitors to NZ. ....

Contacting Services »

Contacts for patients and visitors of MidCentral Health facilities and services/departments. ....

Patient Rights and Privacy »

As a health and disability provider, the MidCentral District health Board complies with the Code Health and Disability Consumers’ Rights and the Health Information Privacy Code. ....

MidCentral District Health Board Transparency Statement »

This transparency statement explains how MidCentral DHB (MDHB) collects, uses and shares information. ....

Patient Medical Records »

Patients have the right to request and receive their personal medical records from MidCentral Health. ....

National Health Index Number »

The National Health Index (NHI) number is a unique number assigned to patients to help identification when using health and disability services. ....

Live Organ Donation »

Information about donating a kidney or part of a liver, the financial assistance available for eligible live donors, including backdated compensation payments. ....

Acronym Buster »

A list of acronyms commonly used in health management. Use this information to help with acronyms used by staff at MidCentral District Health Board. ....

Winter Wellness »

During the winter months it is really important to keep yourself and your family well. ....

Please tell us what you think of our services.

Send a message to a patient at a MidCentral Health facility.

General information about Palmerston North Hospital.