Patient Rights & Responsibilities

As a health and disability provider, MidCentral Health complies with the New Zealand Bill of Rights Act 1990, the Human Rights Act 1993, the Health and Disability Commissioner Act 1994 and the Code of Health and Disability Consumer's Rights 1996.

MidCentral Health also has its own patient Statement of Rights, which you can read on this page.



Patient at Palmerston North Hospital talking with a nurse.

Image Caption Patient at Palmerston North Hospital talking with a nurse.

Here are the Statement of Responsibilities for all persons who access MidCentral District Health Board's (MDHB) health care services.

To make comments/complaints or suggestions on any aspect of services you can do this through discussion with MidCentral Health staff providing your care, or by making contact with (written or verbal) the Customer Relations Coordinator.


Do these rights always apply?

Sometimes a provider may not be able to meet all of these rights. However, they must always do what they reasonably can under the circumstances.



Please feel welcome to print a copy of the Patient Statement of Rights and Responsibilities (PDF.124KB).

Health and Disability Commissioner Code of Rights
Code of Rights in New Zealand Sign Language



Print this Page

Last Updated 11/10/2011


Email a Patient.

Send a Message to a Patient

Send a message to a patient at a MidCentral Health facility.

Horowhenua integrated family health centre.

Horowhenua IFHC

Horowhenua integrated family health centre information and links.

Palmerston North Hospital.

Palmerston North Hospital

General information about Palmerston North Hospital.

Collaborative Clinical Pathways

Collaborative Clinical Pathways

Information and resources about Collaborative Clinical Pathways.

School Holiday Oral Health Checks

Oral Health Checks

School holiday oral health checks @ Palmerston North and Levin.

Feedback Form.

We Value Feedback

Please use this form to tell us what you think of our services.