Patient Rights & Responsibilities
As a health and disability provider, MidCentral Health complies with the New Zealand Bill of Rights Act 1990, the Human Rights Act 1993, the Health and Disability Commissioner Act 1994 and the Code of Health and Disability Consumer's Rights 1996.
MidCentral Health also has its own patient Statement of Rights, which you can read on this page.
Patient at Palmerston North Hospital talking with a nurse.
Here are the Statement of Responsibilities for all persons who access MidCentral District Health Board's (MDHB) health care services.
To make comments/complaints or suggestions on any aspect of services you can do this through discussion with MidCentral Health staff providing your care, or by making contact with (written or verbal) the Customer Relations Coordinator.
Do these rights always apply?
Sometimes a provider may not be able to meet all of these rights. However, they must always do what they reasonably can under the circumstances.
Please feel welcome to print a copy of the Patient Statement of Rights and Responsibilities (PDF.124KB).
Health and Disability Commissioner Code of Rights
Code of Rights in New Zealand Sign Language
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Last Updated 11/10/2011