General Information for Patients and Visitors

General information for patients and visitors including interpreter services, patient advocacy, rights and responsibilities and smokefree policies.
  • ACC Information


    The Accident Compensation Corporation (ACC) provides comprehensive, no-fault personal injury cover for all New Zealand residents and visitors to New Zealand.

  • Contacting Services/Departments


    Contacts for patients and visitors of MidCentral Health facilities and services/departments.

  • Sending Messages to Patients


    Send a message to a MidCentral Health patient staying at Palmerston North Hospital or Horowhenua Health Centre.

  • Palmerston North Hospital Visiting Hours


    Visiting hours and discharge information for MidCentral Health facilities.

  • Travel & Accommodation


    Accommodation available for patients and families at MidCentral Health facilities and national travel entitlements & assistance information.

  • Patient Rights & Responsibilities


    Statement of Rights for all persons who access MidCentral District Health Board's Health Care Services.

  • Patient Advocacy Services


    If you want to make a complaint but are unsure how to go about it or would like support to do so, you can access free assistance from the Nationwide Health & Disability Advocacy Service.

  • Interpreter Services


    MidCentral Health has an interpreting and sign language service available to any patients who may require assistance in communication.

  • Patient Information Sheets


    Patient Information Sheets contain specific information about a service, department and/or a medical condition.

  • Smokefree Sites


    Smokefree means that smoking is not permitted in any MidCentral District Health Board's buildings, car parks or on grounds.

  • Acronym Buster


    A list of acronyms commonly used in health management. Use this information to help with acronyms used by staff at MidCentral District Health Board.

  • National Health Index (NHI) Number


    The National Health Index (NHI) number is a unique number assigned to patients to help identification whenusing health and disability services.

  • Patient Medical Records


    Patients have the right to request and receive their personal medical records from MidCentral Health.

  • Gastroenteritis


    Protecting yourself and others against Gastroenteritis.


Print this Page


Email a Patient.

Send a Message to a Patient

Send a message to a patient at a MidCentral Health facility.

Horowhenua integrated family health centre.

Horowhenua IFHC

Horowhenua integrated family health centre information and links.

Palmerston North Hospital.

Palmerston North Hospital

General information about Palmerston North Hospital.

Collaborative Clinical Pathways

Collaborative Clinical Pathways

Information and resources about Collaborative Clinical Pathways.

School Holiday Oral Health Checks

Oral Health Checks

School holiday oral health checks @ Palmerston North and Levin.

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