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Unsure where to go for healthcare over Christmas?

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The Christmas period is a stressful time without adding in healthcare worries. If you’re not sure where to go to for health advice this summer, we have compiled a list to help you out.

​The first place to contact, if you’re not sure where to go, is Healthline on 0800 611 116. Healthline is a free and confidential phone service that is staffed by a registered nurse, and is available 24/7. They will give you advice on where you should seek treatment.

If the health incident is not an emergency, you should contact your General Practice and make an appointment. Many general practices are open on 28, 29, and 30 December, although some may be closed or have limited hours. If they are closed you can visit one of the district’s accident and medical centres or after-hours services.

In Palmerston North you can visit City Doctors, 22 Victoria Avenue, any day over the Christmas break. Radius Medical, The Palms, 445 Ferguson Street is also open, although only for urgent cases on the public holidays. 

In Horowhenua you can access the after-hours service at Horowhenua Health Centre, Liverpool Street, Levin. They are open (9am-4pm on Christmas, and 8am-5.30pm all other public holidays and weekends). On days that are not weekends or public holidays, the after-hours service returns to its normal hours of 5pm-7.30pm.

Feilding Health Care will also be open all days except for Christmas, when they will have an on call doctor available for emergencies. Their public holiday and weekend hours will be from 9am-12pm and then reopening between 6pm and 8pm.

If the condition is very serious and needs immediate attention, you should go to the Emergency Department (ED) at Palmerston North Hospital, Ruahine Street. ED is for emergencies, and patients are seen on a most-serious-first basis. This means that if your illness/condition is not considered life threatening or serious, you may experience longer wait times to be seen.

In an emergency dial 111.

In a mental health emergency, call 0800 653 357.

Contact: Communications Unit (06) 350-8945

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General information about Palmerston North Hospital.