Acute Mental Health Emergency
If you have an acute mental health emergency please phone 0800 653 357. Assistance is free and is available 24 hours a day, seven days a week.
The Mental Health Emergency Team
The Mental Health Emergency Team is a specialist team of community psychiatric Nurses and consultant psychiatrists.
This is a free service and if offered 24 hours a day, seven days a week. During business hours, each community mental health team offers a mental health emergency service in their area. Existing consumers/tangata whaiora are encouraged to contact their key-worker in the first instance.
Crisis Respite
Crisis Respite is a short term intervention (usually one to two nights) for consumers/tangata whaiora who require constant observation and support, but who do not require admission to hospital.
A trained caregiver stays with the consumer/tangata whaiora who is receiving crisis respite care. The comfort and safety of consumer/tangata whaiora and caregivers is important and is considered when arranging crisis respite. Crisis respite may be provided within the hospital or at another place appropriate to the consumer's needs.
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